Han, H. R., Gleason, K. T., Sun, C. A., Miller, H. N., Kang, S. J., Chow, S., ... & Bauer, T. (2019). Using patient portals to improve patient outcomes: systematic review. JMIR human factors, 6(4), e15038. https://doi.org/10.2196/15038
In light of the information provided here, healthcare practitioners and patients alike may better assess the benefits and drawbacks of patient portals. Elkind and Higgins (2018) propose that giving patients access to their health records via a patient portal would increase the likelihood that they will follow their main preventative and tertiary treatment plans. Patient portals, the authors argue, may help patients because they provide them access to resources that will empower them to make informed decisions about their health and improve the quality of treatment they get. Patient portals, according to the authors enable clinicians to have more intimate conversations with patients and their loved ones. As a consequence, the interdisciplinary group may discuss treatment options and goals with the individual. Because the data entered in patient portals are reviewed for correctness and conformity with healthcare standards, the authors conclude that patient portals improve productivity and patient outcomes. The authors recommend increasing dialogue and participation around patient portals due to their association with improved healthcare outcomes. Patient portals have many potential benefits, and this article highlighted them. Furthermore, the article claim that patient portals are an effective technique of enabling communication between patients and their healthcare teams, which may result in improved health outcomes. After reading this study, I am certain that patient portals should be extensively used in healthcare settings because of the positive effects they have on both patients and doctors. Nursing workflows and the quality of care provided to patients may benefit from the use of patient portals.
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Graham, T. A., Ali, S., Avdagovska, M., & Ballermann, M. (2020). Effects of a web-based patient portal on patient satisfaction and missed appointment rates: survey study. Journal of medical Internet research, 22(5), e17955. https://doi.org/10.2196/17955
This research provides compelling evidence that patient portals enhance the patient experience, reduce healthcare costs, and result in fewer missed visits. The authors state that patients may utilize the patient portal to have access to their own health data and schedule appointments online. People may securely contact with their healthcare providers and make appointments utilizing internet portals. If a patient's condition is not improving, nurses and other members of the interdisciplinary team may reevaluate the treatment plan. This study demonstrates that patient portals benefit patients by improving doctor-patient communication, accelerating medication refills, strengthening the doctor-patient relationship, and increasing patient satisfaction. The patient portal has been proven in this study to provide b